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Terms of Use
Effective date: 28 October 2026
These terms apply to your use of q9.group, which is operated by Q9 Technology. By using the website you accept them. If you do not accept them, please do not use the website. Quotations and orders are governed by separate sales terms (see Quotations and orders below).
About us
q9.group is operated by Q9 Technology, Business Bay, Dubai, United Arab Emirates. Contact: info@q9.group, +971 4 4074200, Unit 1712, Bayswater Tower, Business Bay, Dubai, UAE, PO Box 75082.
The website is intended for business customers. If you use it on behalf of a company, you confirm that you are authorised to accept these terms for that company.
Acceptable use
You may use the website for lawful business purposes only. You must not:
- attempt to disrupt the website, gain unauthorised access to it or to our systems, or introduce malware;
- scrape, harvest or copy its content in bulk, including by automated means, or use it to build a competing database;
- submit false, misleading or another person's information through our forms;
- use the website in breach of any law, including export-control and sanctions laws.
We may suspend or restrict access to the website at any time.
Product information
Product descriptions, specifications and images are provided for general information only. They are based on manufacturer information that may change without notice, and images may be illustrative. Listing a product does not mean it is available or that we can supply it to you. Please confirm the exact part number, configuration and compatibility with us before ordering.
Availability
We may change, suspend or withdraw any part of the website or any product listing without notice. We do not guarantee that the website will be available at all times or free of errors.
Quotations and orders
- The website does not show prices. Website content, and any quotation, is an invitation to do business and not a binding offer, unless the quotation expressly says otherwise. A quotation is valid only for the period and on the terms stated in it.
- An order is binding only once we confirm it in writing. Availability, quantities and lead times are confirmed at that point.
- Quotations, orders and sales are governed by our sales terms, as set out in or referenced by the quotation or order confirmation, including payment, delivery, warranty, return and liability terms. If those sales terms conflict with these terms of use, the sales terms prevail for that sale.
- Manufacturer warranties apply where stated and are provided by the manufacturer under its own terms.
Export control and compliance
Many products we supply, including GPUs, servers, networking equipment and related software and technology, are subject to export-control and sanctions laws. These may include the laws of the UAE and the laws of other countries that apply to a product, for example because of where the product or its technology was made.
- You are responsible for complying with all export-control, sanctions and import laws that apply to the purchase, import, use, transfer and re-export of the products, and for obtaining any licence or authorisation required.
- You must not export, re-export or transfer any product to any destination, end user or end use that is prohibited or restricted by those laws without the required authorisation, including any military, weapons-related or other prohibited end use.
- We may require end-user and end-use statements, supporting documents and other information before quoting, confirming or shipping an order.
- We may refuse, suspend or cancel any quotation, order or shipment, without liability, where we believe it may breach these laws or where the information requested is not provided.
Trademarks
NVIDIA and other product and company names, logos and trademarks on this website belong to their respective owners. They are used only to identify products. Their use does not imply that we are affiliated with, sponsored by or endorsed by those owners, unless we expressly state a partnership.
Intellectual property
The website design, text, graphics and other content created by us belong to Q9 Technology or its licensors. Manufacturer content remains the property of its owners. You may view and print pages for your own internal business use. Any other use, including reproduction, modification or distribution, needs our prior written permission.
Links to other websites
The website may link to sites and services we do not control, such as messaging platforms, maps and manufacturer sites. We are not responsible for their content, availability or privacy practices, and a link does not mean we endorse them.
Disclaimer of warranties
The website and its content are provided "as is" and "as available". To the extent the law allows, we make no warranties or representations, express or implied, about the website or its content, including as to accuracy, completeness, availability or fitness for a particular purpose. Warranties for products are set out only in the applicable sales terms or the manufacturer's warranty.
Limitation of liability
To the extent the law allows, we are not liable for any indirect, consequential or special loss, or for any loss of profit, revenue, business, data or goodwill, arising from use of, or inability to use, the website or reliance on its content. Our liability for products and orders is governed by the applicable sales terms. Nothing in these terms limits or excludes liability that cannot be limited or excluded under applicable law, including liability for fraud or gross negligence.
Indemnity
You agree to indemnify Q9 Technology against losses, claims and reasonable costs arising from your breach of these terms or your misuse of the website, including any breach of export-control or sanctions laws.
Privacy
Our Privacy Policy explains how we use personal data collected through the website.
Governing law and jurisdiction
These terms, and any dispute or claim arising out of or in connection with them or the website, are governed by the laws of the Emirate of Dubai and, where applicable, the federal laws of the United Arab Emirates. The courts of the Emirate of Dubai (Dubai Courts) have exclusive jurisdiction. For clarity, this does not refer to the courts of the Dubai International Financial Centre.
Quotations, orders and sales are governed by the law and dispute-resolution terms set out in the applicable sales terms or order confirmation.
General
- Severability: if any provision of these terms is found invalid or unenforceable, the rest remain in full force.
- Entire agreement: these terms, together with our Privacy Policy, are the entire agreement between you and us about your use of the website. They do not replace any signed agreement, quotation or order confirmation between us.
- No waiver: if we do not enforce a provision straight away, we can still enforce it later.
- Language: these terms are written in English. If they are translated, the English version prevails to the extent the law allows.
Changes to these terms
We may update these terms from time to time. The date at the top shows the latest version. Continued use of the website after a change means you accept the updated terms.